Privacy Policy
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1. The information collected about you
1.1. Welcome to the privacy policy of the website smoove.io (“the Website”) operated by E.T.P. Logic Ltd., C.N. 513962001, email [email protected], Tel. 08-9318357 (“the Operators”).
1.2. The provisions of this privacy policy shall apply to any service operated by the Operators in any media, including and without limitation: via chat, artificial intelligence, or any digital platform or media.2. You are not obliged to provide us with the information detailed in this privacy policy. The provision of the information depends on your will and consent. However, if you do not provide up-to-date contact details, you will not be able to register to the Website or to our other services and you will not be able to make purchases from it. In addition, you are aware that the deletion or modification of information about you is possible only in accordance with the limitations of the various service providers we make use of.
3. Therefore, it is possible that we will not be able to honor requests to update or delete information in certain ways, without ceasing to provide you with services. In such a case, we will inform you of this.
4. Artificial intelligence
4.1. The Operators may operate part of their services through artificial intelligence (such as through a chatbot). The user is aware, and agrees, that in any use they make of an artificial intelligence tool, information about them may be collected by the body operating the artificial intelligence, and for this matter all the provisions of the privacy policy of that body alone shall apply. By using the Operators’ services, the user declares that they agree to the collection of such information about them, and they declare that they will have no claim, demand, or lawsuit against the Operators regarding any act or omission of the body operating the artificial intelligence.
4.2. The privacy policy of the artificial intelligence operators can be read at the following links:
https://openai.com/policies/row-privacy-policy/
https://support.anthropic.com/en/collections/4078534-privacy-legal
https://support.google.com/gemini/answer/13594961?hl=enUse of the Website – General
4.3. The use of the Website, including browsing it, requires the provision of information, including personal information, by the users, as detailed below.
4.4. Use of the Website will be possible without registration, but registration may be required in the future, or registration may be required in order to receive certain services.
4.5. Some of the services offered on the Website will require you to provide information, such as your name, address, ways of contacting you, your email address and/or your identity card number. The fields that must be filled in will be explicitly marked.
4.6. Alternatively, the Website may in the future allow registration to the Website or identification through a Facebook or Google account or any other similar option. If such registration or identification is carried out through these means – the Website will receive from these websites information about you as detailed in your terms of use in those websites and the permissions you have granted them. By registering in this way, you agree to the receipt of the data as stated.
4.7. The following details will be stored about you when browsing the Website:
4.7.1. If you decide to contact the Operators through the Website, the information related to contacting you (including the content of the inquiry) will be collected.
4.7.2. The Website may store certain information regarding actions that were not completed (for example – adding products to the shopping cart without actually completing the purchase).
4.7.3. Technical information – such as IP address, browser type, details about the device from which the browsing is carried out, browsing data, location data, usage habits on the Website (including browsing and purchasing).
4.7.4. Some of the above information may be collected through cookies, as detailed in the Cookie Usage Policy detailed below.
4.7.5. You undertake to provide reliable and accurate information, about yourself only, and not to provide information of third parties or on their behalf, except to the extent you have obtained from such third party prior written authorization.5. To whom we may transfer the information
5.1. The Operators of the Website may process information or part of it through external suppliers providing various services for the management of their business, such as:
5.1.1. Entities engaged in cloud storage, for the purpose of storing the information;
5.1.2. Entities engaged in managing mailing lists and carrying out mailings by various means, as required for the management of the mailing lists or the execution of the mailing as stated;
5.1.3. Entities engaged in statistical analysis of marketing or commercial activity, including Google, Meta, TikTok, etc., as detailed below;
5.1.4. Entities providing artificial intelligence services, as required for the purpose of using their services only;
5.1.5. Other suppliers providing various services for the proper operation of the business of the Operators of the Website, all as required for the provision of their services only.6. The manner of using the information
6.1. The information collected about you will be used by the Website, among other things:
6.1.1. In order to improve the browsing experience of the users, the advertisements that will be displayed on the Website and on other platforms, as well as promotions, offers and benefits, including targeting these to your preferences;
6.1.2. For the purpose of improving and streamlining the connection with the users of the Website;
6.1.3. For marketing and commercial purposes (including targeted marketing adapted to the user);
6.1.4. For commercial and statistical purposes, including providing statistical information (which does not characterize the specific user) to third parties;
6.1.5. Prevention of fraud, operation, security and detection of illegal activity;
6.1.6. Any action resulting from or related to the aforementioned actions, all in accordance with the provisions of the law;
6.1.7. An identification number (for example, identity card) may be required for the purpose of payment verification and will be stored under the order details or a specific card designated for the customer, and may appear on invoices, order forms and the like documents related to the commercial relationship of the Operator with the customer;
6.1.8. Without derogating from the above, subject to the provision of the contact details on the Website, the Operators may send, by email and/or by SMS, WhatsApp, Telegram or any other means of communication you provide, information regarding services as well as marketing and promotional information of the Operators and/or of third parties. The user may revoke their consent at any time and cease receiving such information by using a “remove” button that will appear at the bottom of the message or in any other way permitted by law.Alright — here’s the continuation of the direct, word-for-word translation for sections 7 through 12:
7. Pixel (PIXEL)
7.1. The Website uses, or reserves the right to use, the technology known as “Pixel.” The Pixel is a software component installed on the Website, which enables the identification of the profile of the user who browsed the Website on platforms managed by META for the purpose of displaying advertisements to the user while they are on those platforms. This identification, as well as the display of the advertisement, is carried out by META, in accordance with its terms of use and privacy policy.
7.2. Further explanation about the Pixel is available here (in English):
https://developers.facebook.com/docs/meta-pixel/8. Cookies (‘Cookies’)
8.1. The Website uses, or reserves the right to use at any time, the technology of Cookies.
8.2. Cookies, in general, are text files which the user’s browser creates according to instructions from the Website’s computers, and which contain information.
8.3. Some of the Cookies will expire when you close the browser and others are saved on the hard drive of your computer.
8.4. The Cookies contain various information such as the pages you visited, the length of time you stayed on the Website, where you arrived to the Website from, sections and information the user wishes to see upon entering the Website, and more. The information in the Cookies is encrypted, and precautions are taken to ensure that only the Operators’ computers can read and understand the information stored in them.
8.5. Such Cookies may also be from third parties – such as Google and Facebook – including Cookies embedded due to the use of Google Analytics, and are intended to help the user adapt the browsing or usage experience and receive various statistical insights. You may at any time contact the relevant third party to block permissions you have granted in the past or to remove yourself from the possibility of using Cookies by them. For more information:
https://policies.google.com/privacy
https://www.facebook.com/policies/cookies
8.6. You may change your Cookies preferences and, among other things, you may block or restrict Cookies in the browser you use by changing the settings of the browser installed on your device. Such blocking may be full or partial, depending on the type of browser. Please note that blocking or restricting Cookies may prevent you from accessing or using the Website or certain parts of it, or harm your browsing experience on it.9. Provision of information to a third party
The Operators will take reasonable and accepted measures to keep and prevent the transfer of details identifying you by name and/or your identification details to third parties, except in the following cases:
9.1. At the request of the user and/or with their explicit consent;
9.2. For the purpose of transferring them to various suppliers in order to complete the purchase transaction made by the user on the Website and/or to provide customer service;
9.3. In the framework of cooperation with companies that are business-related to the Operators;
9.4. In any case where you violate the Terms of Use, including the provisions of the privacy policy and/or in cases where you carry out or attempt to carry out, either yourself or through someone on your behalf, through the Website and/or in connection with it, actions contrary to the provisions of the Terms of Use, including the privacy policy, including the provisions of any law;
9.5. Due to a judicial order instructing the Operators to provide the information to third parties;
9.6. Due to any dispute, claim, demand, and/or legal proceedings that will take place between you and/or someone on your behalf and the Operators and/or anyone on their behalf;
9.7. In any case where the Operators believe that providing the information is necessary in order to prevent serious harm to their property and/or bodies, or to yours or to third parties, or in order to prevent other serious harm at their sole discretion;
9.8. In the event that the Operators have transferred and/or assigned to a third party their activity and/or their rights and obligations toward you, to third parties, provided that such third parties assume the provisions detailed in this privacy policy.
9.9. Nothing in the above shall derogate from the Operators’ right to transfer to third parties non-personal information, which cannot identify you by name and/or by your identification details directly. You are aware that certain third parties, such as META, will have the ability to cross-reference information received from the Website, including via PIXEL, in order to identify you through your user profile on their platforms.10. Digital invoice
10.1. The Operators reserve the right to send you digital invoices to the contact details you have provided them. The Operators will store the information on the invoice as stated and will process it in accordance with the Website’s policy as it may be from time to time.11. Information security
11.1. The confidentiality of the data provided by the users of the Website is maintained while taking accepted precautions. However, the user is aware that it is not possible to completely prevent disruptions on the Website, and it is clarified that, among other things, in cases beyond the control of the Operators or arising from force majeure, the Website may not function properly and without any interruption, and/or the Website and/or the data collected and/or provided as stated above may not be completely immune to unauthorized access and/or penetration into the Website’s databases, and the user is aware that the Operators will not bear any responsibility for any damage and/or loss, direct or indirect, of any kind, caused as a result, including due to a violation of privacy.
11.2. The Website will take protective and encryption measures customary in the field of e-commerce in Israel in connection with the provision of online information, and as required by any law. These protection measures are intended to secure the flow of encrypted information between the user’s computer at the time of purchase and the Website’s servers.
11.3. The purchase and clearing process on the Website, including the collection of credit card details provided by the customer and their use for completing a purchase, is carried out by TRANZILA (“clearing services provider”) and is secured according to PCI DSS standard. It is clarified that the credit card details provided by the customer for the purpose of purchase are not stored on the Website or in the Operators’ databases, but are stored with the clearing services provider.12. Contact regarding privacy
12.1. You, or someone on your behalf, may review the information about you that is held on the Website or with its Operators, and may also request to correct it if it is not correct, complete, or accurate. To exercise this right, a written request must be sent as detailed below.
12.2. For any question and/or clarification and/or comment regarding this privacy policy, or if you wish to delete, change, or correct your personal information, please send an email to – [email protected]. Alternatively, you are invited to send a letter to the address: Hasivim 49, Petach Tikva.
12.3. In any correspondence you must include your full details, including address and email for contact purposes. The Operators will make an effort to respond to any reasonable request within a reasonable time.
12.4. The general provisions of the Website’s regulations, as well as any other provision, shall apply to what is stated in this privacy policy – including and without limitation regarding limitation of liability, statute of limitations, jurisdiction, and choice of law.
