Marketing automation is a technology that enables you to manage automated communication processes with customers based on their behavior. It allows you to send the right message at the right time, without manual intervention, improving overall business efficiency.
Automation helps you stay in continuous contact with your customers and manage operational processes without manual work at every step. It saves time, enables real-time responses to customer actions, and improves the efficiency of your marketing efforts.
No. smoove is built with a simple visual workflow builder. You can create processes by dragging and dropping elements onto the canvas, making it easy for any business owner to build marketing funnels without coding.
Yes. smoove offers a variety of templates for common use cases such as welcome series, reminders, customer service flows, event management, sales, lead nurturing, and more. You can choose a template and easily adapt it to your business needs.
You can perform a wide range of actions, including sending messages across channels (email, SMS, WhatsApp), updating contact data, moving customers between lists, sending notifications, issuing dynamic coupons, connecting to external systems and CRMs, and more. Automation manages the entire customer journey end-to-end.
An automation flow can start based on customer actions such as form submissions, email opens, purchases or cart abandonment, WhatsApp interactions, status updates, or changes in contact data. You can also trigger flows based on timing or predefined conditions.
Yes. smoove supports omnichannel marketing. You can combine email, SMS, WhatsApp, integrations with external systems, and additional actions within the same flow – creating a seamless communication experience across channels.
Yes. smoove allows you to define conditions and data points to deliver different messages to different audiences. This ensures each customer receives relevant, personalized communication.
I don’t think I could run my business without automations. Tasks that used to feel overwhelming are no longer an issue. I can focus on growing my business or on my personal life, my family, and my kids. During the pandemic, we traveled through Central America for eight months, and my business kept running seamlessly.”
