WhatsApp for
Business
Engage with your customers – personally, automatically, at scale, and all from one platform.
Send WhatsApp messages to your customers – smart, automated, and effortlessly.
With smoove’s WhatsApp service, you can connect your business to the most direct and convenient communication channel, and send marketing, service, and operational messages easily, efficiently, and right on time.
Why use WhatsApp with smoove?
Create chatbots – no coding needed
Set up automatic replies, conversation flows, and smart routing within your automations. Build a chatbot that helps you manage real customer interactions and trigger actions based on replies.
Automated messaging for marketing, service, and operations
Connect WhatsApp to your automations and customer journeys, and send personalized messages to large audiences – all in one go.
All-in-one platform
Email marketing, landing pages, automations, digital courses – manage everything from one place.
Track and analyze your data
Segment your audience, send messages to distribution lists, and gain real-time insights to optimize performance.
Support and guidance – in your language
We guide you through the full onboarding process, including Meta approval and technical setup.
Want to get started with WhatsApp for your business?
What should you know before getting started?
Since we work with the official WhatsApp API, Meta requires all businesses to go through a formal approval process – which usually takes up to two weeks. Don’t worry – we’ll guide you every step of the way. 😊
To start the process, you’ll need:
- A Facebook Business Page
- A website with a custom domain
- A valid business license
- Proof of phone number ownership (e.g. an invoice with your business name)
Important: These requirements are mandatory – Meta won’t allow access without them.
Also, you can’t use your existing WhatsApp Business number that’s tied to your mobile device.
We’ll provide you with a dedicated virtual number that will be used for sending and receiving messages. This number will display your business name and profile picture, and you can also request a Green Label for official verification.
Seamless WhatsApp integration with your
automations
WhatsApp doesn’t have to be a standalone channel. With smoove, you can integrate it into any marketing or operational process.
Using “smart keywords”, you can build automated customer journeys, create chatbots, add contacts to specific lists, trigger alerts, send follow-ups on multiple channels, and take action based on customer responses – all within your existing automations.
This is the smartest way to create meaningful conversations with your customers – and save time doing it.
What’s the difference between WhatsApp Business and WhatsApp API?
WhatsApp Business is a mobile-based account, limited to one-on-one messages or small groups.
WhatsApp API is built for scale. It’s made for businesses that want to send large volumes of automated messages through a connected platform, along with tools for marketing, analytics, and list management.
